5 Reasons Why You Need to Enrol in an RSA Managers Course

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A Responsible Service of Alcohol or RSA certificate is an essential requirement in order to work as the manager of an Australian licensed venue.If you’re considering enrolling in an RSA training course, read these five reasons why you should undertake an RSA managers course sooner rather than later!

1.The course is practical

Serving alcohol responsibly is an important skill for anyone working in the hospitality industry. The RSA manager’s course teaches you how to do this and provides the legal knowledge required to be a responsible manager of licensed premises. If you have employees that work with alcohol, they must complete an RSA training course. There are many different courses available that cater to different needs and requirements, so it’s always best to find out what suits your business before enrolling.

2.You’ll become a responsible manager

To be a responsible manager, you need to know your legal obligations. The RSA manager’s course will teach you about the law as it relates to serving alcohol. In addition, you’ll learn how to create a safe and enjoyable environment for your customers and staff.

Responsible alcohol service can help reduce violence and other problems associated with excessive drinking. It can also help you avoid costly penalties and negative publicity.

3.You’ll be able to develop excellent management strategies

A good management strategy is the key to the success of any business, and the RSA managers course can help you develop the skills you need to create and implement a successful strategy. The course will teach you how to identify and assess risks and how to develop and implement risk management plans.

You’ll also learn how to create and maintain a safe working environment, communicate effectively with your team, and resolve conflict. It’s important that employees have the opportunity to be involved in health and safety decisions. Hence, they’ll know what they’re doing and are more likely to take ownership of their own safety. With an excellent understanding of health and safety practices in place, you’re well on your way to having a more productive workforce!

4.You’ll learn a variety of skills

This course will teach you about the responsible service of alcohol and how to manage a bar or restaurant effectively. It will help you to develop important skills such as customer service, communication, and teamwork. In addition, the course will also improve your confidence by teaching you about your legal responsibilities for running an establishment that serves alcohol.

5.You’ll be able to deal with difficult situations

The RSA managers course will teach you how to be resilient and not take issues personally. The customer is not attacking you as a person; they are simply unhappy with the product or service. It’s important to stay calm and be professional. This can be difficult, but it’s important to remember that the customer is always right. Try to see things from the customer’s perspective. It can be helpful to put yourself in their shoes and understand where they’re coming from. If the customer is unhappy, apologise and offer a solution

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